Twinkle Threads – Terms of Service

Welcome to Twinkle Threads! We are committed to providing quality knitted garments and a smooth customer experience. By placing an order with us, you agree to the following terms:

1. Order Confirmation

• Orders are confirmed once we receive your approval and required advance payment.
• Please review all order details carefully before confirming.

2. Custom-Made Products

• Most of our products are made to order based on your requirements.
• Once production begins, changes or cancellations may not be possible.

3. Pricing & Payments

• Prices will be shared before order confirmation.
• Payment should be completed for dispatching the order

4. Production & Delivery

• We always aim to deliver on time.
• Delivery timelines are estimates and may occasionally be affected by material availability, transportation, or unforeseen circumstances.
• We will keep you informed of any significant delays.

5. Product Variations

• Slight differences in color, size, or finishing may occur due to fabric, dyeing, and manufacturing processes.
• These minor variations are normal and do not affect product quality.

6. Returns & Concerns

• If you receive a product with a manufacturing defect, please contact us within 7 days of delivery.
• We will review the issue and work with you to find a fair solution.
  

8. Privacy

• We respect your privacy and will only use your information to process orders and communicate with you.
• Your personal information will not be sold or shared with third parties without your consent, except when required for order fulfillment.

9. Contact Us

If you have any questions, concerns, or special requests, we're always happy to help.

Twinkle Threads
✨ Crafted with care, stitched with love.

📧 Email: twinklethreads@outlook.in
📞 Phone:8778739983
📍 Address: 10, 1st street, Mariamman Layout, New bus stand back side, Tirupur-641603

Thank you for choosing Twinkle Threads! 💖👶🧵